Although we do our best to keep stock of all merchandise listed, we do occasionally run out of a certain item if we do not have an item you have ordered in stock, shipments will be made within 10 days of purchase.

This time may vary depending on the product. The maximum period for shipments would be 15 days after the purchase. You should know that some products take longer to manufacture, so it will be your choice to continue and keep the order or instead request a refund. contact our customer service at the following email info@sagaleather.com

Returns of unused items for their respective guarantee must be made within 30 days of purchase and with their original labels. Items that have been personalized ARE NOT ELIGIBLE for return.

Please note that saga leather items are made from the finest selection of full grain vaquetta cow hides, high quality hardware, skilled craftsmanship, durability and innovation, leather is an all-natural product, do not expect the uniformity of leather. Materials Minor blemishes such as scratches, scars, wrinkles, and natural color variations should not be considered defects, but rather part of the character and beauty of fine natural leather.

SAGA LEATHER reserves the right to accept or reject any replacement due to mishandling of the merchandise, accidental damage or if it shows normal wear and tear.

Shipping costs back to our factory for all returns are the responsibility of the customer.

Return shipping charges to the customer must be paid to our company in advance before shipment

Please note that all sales we make are international, therefore they are final sales.